How The Art Code collects, uses, and protects your personal data across our platform and services.
This Privacy Policy ("Policy") describes how TAC School of Modern Learning Private Limited, operating as The Art Code ("TAC", "we", "our", "us"), collects, uses, stores, discloses, transfers, and protects your personal data in connection with your use of the TAC Platform and all related Services.
This Policy is issued in compliance with:
This Policy applies to all personal data processed by TAC in connection with users' access and use of the TAC Platform, including data collected through the website (www.theartcode.org), mobile applications, webinar registrations, bootcamp enrolments, offline course admissions, and institutional partnerships.
By using any TAC Service, you signify your consent to the collection and processing of your personal data as described in this Policy. If you do not consent to any part of this Policy, you must not use our Services. For users under eighteen (18) years of age, parental or guardian consent is mandatory.
2.1 — The data controller responsible for your personal data is:
| Field | Details |
|---|---|
| Name | TAC School of Modern Learning Private Limited (The Art Code) |
| Address | Madhapur, Hyderabad – 500081, Telangana, India |
| Data Privacy Email | legal@theartcode.org |
| Support Email | support@theartcode.org |
3.1 — Data Provided Directly by You
3.2 — Data Collected Automatically
3.3 — Data Received from Third Parties
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and authentication | Name, email, phone, DOB | Contractual necessity |
| Subscription management and auto-pay via JODO | Email, phone, transaction IDs, mandate status | Contractual necessity |
| Content delivery and progress tracking | Usage data, course progress, device data | Contractual necessity |
| Customer support and grievance resolution | Name, email, communication data, order history | Contractual necessity; Legal obligation |
| GST invoicing and financial compliance | Name, address, GSTIN, transaction data | Legal obligation (GST Act, 2017) |
| Marketing and re-engagement communications | Email, phone, usage patterns, location | Consent (withdrawable at any time) |
| Platform analytics and product improvement | Anonymised and aggregated usage data | Legitimate interest |
| Placement and career support | Profile, portfolio, course completion data | Consent (explicit, per student) |
| Fraud detection and platform security | IP address, device data, transaction patterns | Legitimate interest; Legal obligation |
| Compliance with court orders or regulatory demands | All categories as required | Legal obligation |
5.2 — Data Processors (Service Providers)
TAC shares personal data with the following categories of third-party data processors who process data on TAC's behalf and under TAC's instructions:
5.3 — Business Partners (Limited)
5.4 — Legal Disclosures
TAC may disclose your personal data to government bodies, regulatory authorities, courts, tribunals, law enforcement agencies, or other public bodies where required or authorised by Applicable Law, including under court orders, government directions, or regulatory compliance obligations.
5.5 — Business Transfers
In the event of a merger, acquisition, demerger, or sale of all or substantially all of TAC's business or assets, your personal data may be transferred to the acquiring or succeeding entity. TAC will provide you with not less than fourteen (14) days' advance notice by email before any such transfer is completed. The transferee will be required to maintain data protection standards equivalent to or more stringent than this Policy.
6.1 — TAC stores all personal data on servers located within the territory of India wherever practicable. Where data is processed or stored by third-party service providers outside India, TAC ensures that such transfers are made only to jurisdictions with adequate data protection frameworks or under contractual arrangements that impose equivalent data protection obligations on the recipient.
| Data Category | Retention Period | Basis |
|---|---|---|
| Active account and profile data | Duration of account + 6 months post-closure | Contractual necessity |
| Payment and transaction records | 7 years from date of transaction | GST Act / tax compliance |
| GST invoices and billing records | 7 years | CGST Act, 2017 — Section 36 |
| Course completion and certificates | Indefinitely | Verification and legitimate interest |
| Support and communication records | 3 years from date of communication | Consumer grievance obligations |
| Marketing preference records | Duration of consent + 3 years | Proof of consent — DPDPA 2023 |
8.1 — TAC implements the following technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
| Cookie Type | Specific Purpose | Duration | Opt-Out |
|---|---|---|---|
| Essential / Strictly Necessary | Login session management, CSRF protection, core platform functionality. Cannot be disabled without impairing service delivery. | Session | Not available |
| Functional / Preference | Remembers playback settings, language preferences, notification preferences, and UI customisations. | 1 year | Via cookie settings |
| Analytics | Tracks user navigation patterns and content engagement using anonymised data to improve the Platform (Google Analytics with IP anonymisation). | 2 years | Via cookie settings |
| Marketing / Targeting | Meta Pixel and Google Ads tracking for retargeting campaigns and ad performance measurement. Connects your Platform activity to ad serving systems. | 90 days | Via cookie settings |
10.1 — Under the Digital Personal Data Protection Act, 2023 and other Applicable Law, you have the following rights in respect of your personal data:
11.1 — The TAC Platform may contain links to third-party websites, social media platforms, or other services. TAC is not responsible for the privacy practices, terms of service, or data collection practices of such third parties. You access those platforms at your own risk and are advised to review their privacy policies independently.
12.1 — TAC does not knowingly collect or process personal data from individuals under the age of thirteen (13) years. If TAC becomes aware that personal data has been inadvertently collected from a child under 13, it will be deleted promptly. Users between 13 and 18 must register with verified parental consent. Where consent is given on behalf of a child, the parent or guardian assumes all obligations under this Policy in respect of the child's data.
13.1 — This Policy may be amended from time to time to reflect changes in Applicable Law, data processing practices, or TAC's business. Material amendments will be communicated by email and by notice on the Platform at least fourteen (14) days before they take effect. The 'Effective Date' at the top of this Policy reflects the most recent revision.