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Legal Document

Payment Terms & Conditions

All financial transactions between you and The Art Code — subscriptions, events, offline courses, and institutional programmes — are governed by these terms.

TAC School of Modern Learning Pvt. Ltd. Powered by JODO RBI & GST Compliant
Section 01

Scope and Applicability

1.1

These Payment Terms and Conditions ("Payment Terms") govern all financial transactions between You and TAC School of Modern Learning Private Limited (operating as The Art Code / TAC) in connection with any subscription, single-event purchase, offline course enrolment, or institutional programme fee payment.

1.2

These Payment Terms must be read together with TAC's Terms and Conditions, Privacy Policy, and Refund and Cancellation Policy. In the event of any conflict between these Payment Terms and the Terms and Conditions, the Terms and Conditions shall prevail.

1.3

By completing any payment transaction with TAC, You confirm that You have read, understood, and agree to be bound by these Payment Terms.

Section 02

Payment Gateway — JODO

2.1

All digital payments to TAC — including subscription fees, webinar fees, bootcamp fees, and any other platform-related charges — are processed exclusively through JODO (Jodo Financial Solutions Private Limited), operating the Jodo Flex recurring payments platform at www.jodo.in. JODO is TAC's designated and exclusive payment gateway for digital transactions.

2.2

JODO processes payments using NPCI's UPI AutoPay infrastructure and eNACH (Electronic National Automated Clearing House) mandates, both of which are Reserve Bank of India (RBI) regulated recurring payment mechanisms.

2.3 — TAC Never Stores Your Payment Credentials

TAC does not store, process, or have access to any of the following sensitive payment credentials:

  • 2.3.1Full debit card or credit card numbers;
  • 2.3.2Card Verification Value (CVV) codes;
  • 2.3.3Net banking usernames and passwords;
  • 2.3.4UPI PINs or transaction PINs; or
  • 2.3.5OTPs issued by banks or payment providers.
2.4

All such data is processed and stored exclusively by JODO in compliance with PCI-DSS Level 1 standards and applicable RBI guidelines. TAC holds no responsibility for any security incident or data breach occurring within JODO's payment infrastructure.

2.5

For any JODO-specific platform, mandate management, or payment processing queries that cannot be resolved through TAC's support channels, You may contact JODO directly at support@jodopay.com.

Section 03

Accepted Payment Methods

3.1 — Accepted Methods for Digital Transactions via JODO
  • 3.1.1UPI AutoPay via all UPI-enabled applications registered with NPCI, including Google Pay, PhonePe, Paytm, BHIM, and bank-native UPI apps;
  • 3.1.2eNACH mandate via net banking (supported banks include SBI, HDFC, ICICI, Axis, Kotak, Yes Bank, PNB, Bank of Baroda, and all other major scheduled commercial banks);
  • 3.1.3Debit cards issued by Indian banks (Visa, Mastercard, RuPay networks);
  • 3.1.4Credit cards issued by Indian financial institutions and banks (Visa, Mastercard, RuPay, American Express networks); and
  • 3.1.5Such other methods as JODO may make available on the TAC Platform from time to time.
3.2

Not all payment methods are available for all transaction types. JODO will display the available payment methods at the time of checkout. TAC makes no guarantee that any specific payment method will be available at all times.

Section 04

Currency, Pricing, and GST

4.1

All prices displayed on the TAC Platform and in TAC's marketing communications are denominated in Indian Rupees (₹).

4.2

All subscription prices and other fees are inclusive of applicable Goods and Services Tax (GST) at the prevailing rate (currently eighteen per cent (18%)) unless explicitly stated to be exclusive of GST.

4.3

TAC will automatically generate and issue a GST-compliant tax invoice to your registered email address after each successful payment transaction.

4.4 — B2B Subscribers & GST Input Tax Credit

If You are a GST-registered entity seeking to claim Input Tax Credit (ITC) on TAC's subscription fees, You must update your GSTIN in your User Account under Account Settings > Tax Information before making payment. TAC will issue a B2B tax invoice reflecting your GSTIN for all eligible transactions. ITC eligibility is subject to applicable GST law and You are solely responsible for verifying your entitlement to ITC.

4.5

Any applicable TDS (Tax Deducted at Source) on subscription payments is the responsibility of the User/organisation where applicable under Indian income tax law. TAC may require You to furnish TDS certificates if deduction has been made.

Section 05

Subscription Billing and Auto-Pay Mandate

5.1 — Mandate Setup

  • 5.1.1When You subscribe to the Creator Pass or Module Pass for the first time, the checkout process on the TAC Platform will prompt You to set up a recurring payment mandate through JODO. This mandate authorises JODO to initiate an automatic debit of the applicable subscription fee from your chosen payment instrument on each Billing Date, without requiring further action or confirmation from You.
  • 5.1.2The mandate setup requires You to authenticate the mandate using your UPI PIN (for UPI AutoPay) or net banking credentials / debit card (for eNACH). This authentication constitutes your legally binding consent to recurring auto-debits.
  • 5.1.3The maximum per-transaction amount set in the mandate corresponds to the applicable subscription price (₹2,999 for Creator Pass; ₹499 for Module Pass) at the time of mandate setup. If TAC revises subscription prices under Clause 12, a new mandate may be required at the revised amount.
🎨
Creator Pass
₹2,999
Per month · Auto-debited via JODO mandate
📦
Module Pass
₹499
Per month · Auto-debited via JODO mandate
🎙️
SAT DROP Webinar
₹149
Per session · Single non-recurring payment
🚀
Bootcamp
₹999
Per event · Single non-recurring payment

5.2 — Billing Date and Cycle

  • 5.2.1Your first Billing Date is the date on which you first successfully subscribed. Your subsequent Billing Dates are the corresponding calendar date in each following month.
  • 5.2.2Where the Billing Date would fall on a date that does not exist in the applicable month (e.g., the 30th or 31st in February), the debit will be initiated on the last calendar day of that month.
  • 5.2.3The billing cycle for each subscription month runs from the Billing Date to the day before the next Billing Date. Access to the Platform during the billing cycle is subject to successful payment.

5.3 — Pre-Debit Notifications

  • 5.3.1TAC, through JODO, will send You a pre-debit notification by email and SMS to your registered email address and mobile number at least three (3) calendar days before each Billing Date. This notification constitutes advance notice of the upcoming debit, as required by RBI's recurring payment guidelines.
  • 5.3.2You have the right to cancel or modify the mandate before the Billing Date upon receiving this notification, as set out in Clause 5.5.

5.4 — Auto-Debit Process on Billing Date

  • 5.4.1On each Billing Date, JODO will initiate the auto-debit from your registered payment instrument. The debit typically occurs between 00:00 and 06:00 hours IST on the Billing Date.
  • 5.4.2Upon successful debit, a payment confirmation and GST invoice will be emailed to your registered email address within two (2) hours.
  • 5.4.3Platform access for the new billing cycle is renewed automatically upon receipt of payment confirmation by TAC's systems.

5.5 — Cancellation of Mandate

5.5.1 — You may cancel the recurring payment mandate at any time before your next Billing Date by any of the following means:

  • 5.5.1.1Logging in to your User Account > Account Settings > Subscription > Cancel Subscription;
  • 5.5.1.2Emailing support@theartcode.org with the subject line 'Subscription Cancellation – [Name] – [Registered Mobile]';
  • 5.5.1.3Revoking the UPI AutoPay mandate directly through your UPI application (GPay/PhonePe/Paytm > Autopay / Recurring Payments > TAC > Cancel); or
  • 5.5.1.4Contacting your bank to cancel the eNACH mandate associated with TAC/JODO.
  • 5.5.2Cancellation of the mandate takes effect from the next Billing Date. The current billing cycle will complete as paid, and You retain Platform access until its expiry.
  • 5.5.3Cancellation of the mandate does not trigger a refund of any amount already debited. See the Refund and Cancellation Policy for the complete refund framework.
Section 06

Bundle Plans — Payment Terms

6.1

Bundle Plans (3-month, 6-month, annual, and combo offers) are paid through a single upfront charge processed through JODO at the time of purchase. No recurring mandate is created for Bundle Plans.

6.2

Bundle Plan payments are non-refundable in full once the Platform access is activated upon successful payment. No pro-rated refund is available for unused months.

6.3

Where a Bundle Plan is offered at a discounted price for a limited period, TAC will specify the validity period of the offer at the time of purchase. Failure to complete the purchase before the offer expires will result in the standard price applying.

6.4

Bundle Plan prices are fixed for the purchased duration and will not be revised during the active bundle period, even if TAC's standard monthly subscription prices change.

Section 07

Single-Event Purchases — Webinars and Bootcamps

7.1

SAT DROP Webinar (₹149 per session) and Bootcamp (₹999 per event) purchases are single, non-recurring transactions processed through JODO. No mandate is created.

7.2

Payment must be completed before the webinar or bootcamp registration is confirmed. Access to the event is contingent upon receipt of payment confirmation by TAC.

7.3

In the event that a webinar or bootcamp session is oversubscribed and You are unable to secure a seat despite completing payment, TAC will refund the full amount to your original payment instrument within five (5) Working Days.

Section 08

Offline Course Payments

8.1

Payment terms for TAC Suite and DM Batch offline courses are communicated at the time of enrolment through the course-specific fee schedule and admission form.

8.2

As a general policy, the full course fee is due and payable in cleared funds on or before Orientation Day. TAC will not admit a student to any classroom session until the full fee is paid. Partial payment does not grant rights to partial access.

8.3 — Instalment Arrangements

Where an instalment arrangement is agreed in writing between TAC and a student prior to enrolment, the following terms apply:

  • 8.3.1Each instalment is due on the specific date agreed and communicated in the written instalment schedule;
  • 8.3.2Failure to pay any instalment within five (5) calendar days of the due date will result in suspension of the student's access to ongoing class sessions until arrears are cleared;
  • 8.3.3TAC reserves the right to revoke an instalment arrangement and require full payment if two or more instalments are paid late in a single batch; and
  • 8.3.4Instalment arrangements are entirely at TAC's discretion and no student has an inherent right to payment in instalments.
8.4

TAC will issue a payment receipt for all offline fee payments. It is the student's responsibility to collect and retain this receipt.

Section 09

Failed Transactions — Bank Debit Without TAC Receipt

9.1

A Failed Transaction occurs when your bank or payment provider debits your account but the payment fails to reach TAC's account due to a technical error in the payment network. In this scenario, TAC has not received your funds and your subscription or registration has not been activated.

9.2

The amount held in the payment network will be returned to your account in accordance with your bank's or JODO's standard reversal timelines. TAC cannot accelerate or influence this process.

9.3

To report a suspected Failed Transaction, email support@theartcode.org with full details including the transaction date, time, amount, registered mobile number, and transaction reference number.

9.4

TAC will issue a reconciliation confirmation letter within two (2) Working Days if the transaction is confirmed as not received by TAC. You may use this letter with your bank to expedite the reversal.

Section 10

Duplicate Charges

10.1

If, due to a JODO system error, You are charged twice for the same subscription period within the same billing cycle (i.e., two identical charges on or around the same Billing Date), the duplicate charge will be identified through TAC's standard monthly reconciliation.

10.2

Upon identification and verification, the duplicate charge will be refunded to your original payment instrument within five (5) to seven (7) Working Days.

10.3

To report a suspected duplicate charge, email support@theartcode.org with both transaction reference numbers.

Section 11

Charge After Confirmed Cancellation

11.1

If You are auto-debited after a subscription cancellation has been confirmed in writing by TAC (i.e., after a cancellation confirmation email has been sent to You), that charge is an erroneous debit and will be refunded within five (5) to seven (7) Working Days of the error being identified and verified.

11.2

This provision applies only where the cancellation was confirmed before the relevant Billing Date. Charges that occur because cancellation was requested on or after the Billing Date are not eligible for refund.

Section 12

Price Changes

12.1 — Active Monthly Subscriptions

TAC reserves the right to change subscription prices, bundle prices, or the price of any other TAC Service. In respect of active monthly subscriptions, the following procedure applies to price changes:

  • 12.1.1TAC will provide not less than thirty (30) days' advance written notice of any price increase to your registered email address;
  • 12.1.2The revised price will apply from the first Billing Date falling after the expiry of the notice period;
  • 12.1.3If You do not accept the revised price, You must cancel your subscription before the first Billing Date on which the new price applies; and
  • 12.1.4Failure to cancel before that date constitutes acceptance of the revised price.
12.2

Prices for one-time purchases (webinars, bootcamps) may change at any time for future events without advance notice. Price changes do not affect purchases already made.

Section 13

Security and Fraud Prevention

🚨 13.1 — TAC will never, under any circumstances, ask You to share your UPI PIN, OTP, CVV, net banking password, or any other sensitive payment credential through any channel, including email, telephone, WhatsApp, or chat. Any communication claiming to be from TAC and asking for such information is fraudulent.
13.2

If You receive any such communication, do not respond and immediately report it to support@theartcode.org with details of the communication.

13.3

TAC is not liable for any financial loss arising from your disclosure of payment credentials to any third party, including persons impersonating TAC.

13.4 — Chargeback Misuse

Filing a chargeback or payment reversal with your bank in respect of a legitimate TAC transaction (i.e., one where payment was received by TAC and access was provided) constitutes fraud and a material breach of this Agreement. TAC reserves the right to pursue recovery of chargedback amounts, account suspension, and legal action in such cases.

Section 14

GST Compliance Obligations of Users

14.1

Where You are required under Indian law to deduct TDS (Tax Deducted at Source) on subscription payments to TAC (applicable to certain business entities), You must notify TAC in advance and furnish the relevant TDS certificate within the statutory deadline. Non-furnishing of TDS certificates does not absolve You of liability for the gross amount.

Section 15

Contact for Payment Queries

Payment Support

📋

Subject line format: 'Payment Query – [Name] – [Transaction Reference]'

📎

Include: Registered mobile number · JODO/transaction reference number · Date and amount of transaction · Nature of query

⏱️

Response Time: Same Working Day for urgent payment failures · Up to two (2) Working Days for invoicing, GST, and other billing matters